Payment
1) What are the payment methods available?
To bring you the best online shopping experience, we offer multiple payment methods:
Credit/ Debit Card
Paypal
2) How can I know if my payment was successful or fail?
Once your order is confirmed, you will receive an order confirmation email.
3) Which credits cards are accepted for payment?
3djellytools accepts all Visa and MasterCards, both Credit and Debit, and is 3D Secure (Verified by Visa, and MasterCard Secure) enabled. All your credit card information are protected by means of industry- leading encryption standards.
4) Do you keep my credit card details?
Your security is important to us and we take it very seriously. We do not actively keep your credit card details. The information we get from you or from our payment system is very restricted and only used for verifying transaction with the banks.
Every credit card transaction occurs within a secure environment, following the international data security PCI-DSS. We also work closely with the banks to keep transactions at 3djellytools website strictly protected.
Therefore, you can set your mind at rest when shopping with 3djellytools.
5) Can I use my credit card to make order and the receiver name is another person?
Definitely yes.
6) Am I charged when making payment via credit card on 3djellytools website?
3djellytools does not collect any fee when you make payment by credit card on 3djellytools website. We just receive the right amount printed on the invoice or sales receipt.
7) How does 3djellytools verify my credit card transaction?
All payment transaction via credit card is carried out via payment gateway. The verification process is made automatically based on computer algorithm, so your payment information is all kept safe and secured.
8) Do I have to show my credit card when receiving order?
There's no need to show credit card when receiving goods.
9) Why does your website inform error when I make payment via credit card?
To make payment via credit card on 3djellytools website, your card needs to be registered online payment service (for credit card)
In case your payment is not made successfully, kindly check with your bank to make sure there's no problem happens to your card (such as: turned off online payment funtion, temporarily locked card, or card not adequate for payment limit, ect..). One more important thing is that the rest money in your account after making payment must adapt the minimum amount according to the bank regulation.
After checking with the bank, if your card still cannot be processed for payment, kindly leave your message at www.3djellytools.com/pages/contact-us to support you.